Dealers Factory – Privacy Policy
Please read these policy carefully before using the app.

We at Dealers Factory respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information Collection

  1. We collect basic account information including name, phone number, email, and address.
  2. Order history, wallet transactions, and chat messages with the support team are also collected.

2. Use of Information

  1. Your information is used to process orders, manage payments, facilitate communication, and provide customer support.
  2. Data may also be used to send promotions, offers, and updates related to wholesale products.

3. Data Sharing

  1. Limited data is shared with third-party payment gateway providers (e.g., Razorpay) to process transactions
  2. Data may also be shared with legal authorities if required by law.

4. Data Security

  1. All data is stored on secure servers with encryption to prevent unauthorized access.
  2. The company employs reasonable technical measures to protect personal information.

5. User Rights

  1. Dealers can update or delete their account and personal information.
  2. Requests for data access, correction, or deletion can be made through support.

6. Chat Data

  1. Chat messages between dealers and the company support team are stored for support and verification purposes.
  2. Dealers cannot chat with each other.

7. Age Restriction

  1. Only individuals 18 years or older may use this app.

8. 8. Analytics

  1. The app may use Firebase Analytics or similar tools to monitor app performance and improve user experience.

9. Policy Updates

  1. The company may update this Privacy Policy from time to time.
  2. Users will be notified of significant updates via the app.